My Services

How can I pay?
I accept cash or card payments through Square Tap to Pay (Visa, Mastercard, Interac, Apple Pay, Google Pay). E-transfer is also available if you prefer.

What products do you use?

I use professional-grade products from brands such as Koch Chemie and P&S to ensure safe, effective and high-quality results.

What happens if it rains?
Since I am mobile, weather can affect bookings. If extreme weather occurs, I may need to reschedule. I will always reach out far beforehand if weather becomes an issue.

How long does a detail take?
Most services take 2–4 hours depending on the size of the vehicle and the package you book. I will give you an estimated time when I arrive.

Do you come to me?
Yes. Kai’s Mobile Shine is 100% mobile. I come to you within the Fort Langley / Walnut Grove / Langley area. If you are outside this area, message me to confirm if I can travel.

Do you need access to power or water? 

I will only need access to a standard outdoor water hose for my equipment. Please make sure that is available before your appointment. (No hose required for refresh service)

What do I need to do before my detail?
Please remove any personal belongings or valuables from your vehicle so I can work efficiently and safely.

What is your cancellation policy?
If you need to cancel or reschedule, please give me at least 24 hours’ notice so I can adjust my schedule.

How do I apply a gift card? 

How to redeem your gift card:

1. Choose a service and select your date & time.

2. On the final step, click “Add to Cart” (not “Book Now”).

3. Go to checkout and enter your gift card code to apply it.

Any unused balance stays on the gift card.